Privacy Policy

Evolution Roofing & Cladding Privacy Policy
At Evolution Roofing & Cladding, we are committed to protecting your privacy in
accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We
aim to deliver practical and transparent privacy policies and procedures that comply with
these principles.
This Privacy Policy outlines the policies and procedures adopted by Evolution Roofing &
Cladding for the collection, management, use, storage, and disclosure of personal
information in accordance with applicable privacy legislation. It details the processes
available for individuals to access or amend their personal information, as well as the
procedures for lodging a complaint in the event of a suspected breach of privacy
obligations.

What Information Do We Collect and How Do We Use It?
When you request a quote from Evolution Roofing & Cladding, we collect the personal
information required to prepare and deliver a written quotation. This typically includes:
• Full name
• Property address
• Contact telephone number
• Email address
This information is recorded in our internal booking system and provided to authorised
personnel responsible for attending the site. Upon completion of the site visit, your details
are entered into our secure system for the purpose of generating and issuing the quote. The
booking information is retained solely within our internal systems and is not stored
elsewhere.
From time to time, we may use your contact details to distribute relevant direct
communications, including promotional offers, service updates, and newsletters. You may
opt out of receiving such communications at any time by contacting us directly.

What Happens if You Choose Not to Provide Information?
The provision of personal information is voluntary; however, withholding certain details
may restrict our ability to issue a written quote or effectively follow up on service-related
matters. The decision to provide this information remains entirely at your discretion.
When Do We Disclose Your Information?
Your personal information is treated as strictly private and confidential. We do not disclose
it to third parties, including overseas recipients, except in the following circumstances:
• Where you have provided explicit consent;
• Where disclosure is required or authorised by law; or
• In exceptional circumstances permitted under the Privacy Act.

How Do We Store and Protect Your Information?
We take all reasonable steps to ensure that your personal information is accurate, secure,
and kept confidential. Our systems and processes are designed to safeguard your data
against unauthorised access, use, modification, or disclosure.
Accessing and Correcting Your Information
You may request access to the personal information we hold about you. If any details are
inaccurate or outdated, we will correct them upon verification.
Write to:
Privacy Officer
Evolution Roofing & Cladding
evolutionroofingandcladding@gmail.com
Complaints Procedure
If you believe your privacy has been breached, please contact us via email
Privacy Officer
Evolution Roofing & Cladding
evolutionroofingandcladding@gmail.com
0466 389 643
We will assess your complaint and aim to respond within 45 days.
Consent
By requesting a quote or engaging our services, you consent to the collection, use, and
storage of your information in line with this Privacy Policy.

Website Information & Online Privacy
Disclaimer
The information provided on this website is of a general nature and is not intended to
constitute legal, financial, or professional advice. Users are strongly encouraged to seek
appropriate professional guidance before acting on any content found on this site.
While we strive to ensure the accuracy, completeness, and currency of the information
presented, all website content is provided on an “as is” basis, without warranties or
guarantees of any kind. To the extent permitted by law, Evolution Roofing & Cladding
accepts no liability for any loss, damage, or inconvenience arising from reliance on, or the
use of, the information contained on this website.
Anonymous Data Collection
We utilise tracking technologies to collect anonymous, non-personally identifiable
information regarding website usage. This may include:
• Internet Protocol (IP) address
• Date and time of access
• Pages visited
• Browser type and version
This data is used solely for statistical analysis and to enhance the functionality,
performance, and user experience of our website. It does not identify individual users.
Cookies
Our website may use cookies to improve usability and facilitate site navigation. Cookies are
small text files stored on your device that do not reveal your identity. These cookies are
temporary and are deleted once your browsing session ends.
You may choose to disable cookies through your browser settings; however, this may affect
the functionality and user experience of the website.
Online Forms
Information submitted via online forms (e.g., contact us or enquiry forms) is transmitted to
our team via email and securely stored in our internal database. Please note that form
submissions are not encrypted during transmission.
Direct Marketing Opt-Out

If you do not wish to receive direct communications from us, please notify us at:
evolutionroofingandcladding@gmail.com
We will promptly remove you from our mailing list.
Contact Us
Have questions or feedback? Please contact our administration team:
evolutionroofingandcladding@gmail.com
Complaints Resolution
If you are unhappy with any aspect of our service, please contact our management team:
Evolutionroofingandcladding@gmail.com
0466 389 643
We will work to resolve your complaint quickly, fairly, and respectfully.